Our Privacy Policy
When you register on our website and provide your personal information, you agree to our privacy policy and authorize us to collect and store your data. Please be assured that we only use your private data for the purpose of delivering your orders.
Before placing an order through our website, you confirm that you are at least 18 years old and take full responsibility for all financial charges incurred through the use of this site. Additionally, you promise to provide accurate and up-to-date information about yourself.
Our Security Policy
At our website, we take the security of your personal information seriously. That's why we utilize various secure servers to safeguard your sensitive data.
Our checkout process utilizes industry-standard SSL encryption to ensure that all your information is kept private and secure. You can shop with confidence knowing that your personal and financial information is protected.
Shipping Policy
Our commitment to customer satisfaction includes fast, reliable, and discreet delivery service to any country specified by our customers. We process orders promptly and aim to ship within 1-2 business days of receiving your order.
EMS delivery (Express with Online Tracking)
If you desire faster service, we offer EMS delivery. This express mail service typically takes 5-9 days from the date of dispatch, and includes online tracking for added peace of mind. Please note that the deadline for this method is 14 days, and a tracking code will be provided for all orders as soon as they are dispatched.
Standard (Registered AirMail delivery)
Our standard delivery option typically takes 14-21 days from the date of dispatch, and offers a more economical shipping solution. Please note that the deadline for this method is 30 days, and packages sent via this postal service cannot be tracked. Your order will be discreetly packaged and left in your mailbox.
We process all orders promptly, but please note that orders placed on weekends will be processed on Monday. You will be notified via email when your order is approved and shipped. Please allow 2 business days for processing before your order is dispatched. Large orders (more than 120 pills) may be shipped in 2 separate shipments and may not arrive on the same day. Generic and brand name medications will also be shipped separately and may not arrive on the same day.
Our Quality Guarantee
At our online pharmacy, we are committed to providing our customers with the highest quality medications available. We ensure that all medications we sell come in their original manufacturer's packaging, so you can be sure that you are receiving a genuine product. Even when purchasing generic medications, rest assured that they are chemically identical to their brand-name counterparts and have the same medical effect.
However, we strongly advise consulting your doctor before buying any medication to ensure it is safe and effective for you. If you have any questions or concerns, our team is always available to provide you with more information.
Our Delivery Guarantee
We take pride in our reliable and discreet delivery service, and we guarantee to reship your order completely free of charge if it arrives damaged or if something is missing. Simply contact us as soon as possible so that we can rectify the issue and ensure you receive your order as quickly and smoothly as possible. This is just one of the ways we strive to provide our customers with full, efficient service and peace of mind when shopping with us.
Order Status and Cancellation Guarantee
At our online pharmacy, we value our customers and strive to provide a hassle-free shopping experience. We guarantee that our customers can manage their accounts and check their order status online in real-time. Our team is available 7 days a week, 24 hours a day via phone, live chat, and feedback support service to answer any questions you may have about your order.
In the event that you need to cancel your order, we offer a 24-hour cancellation policy. If your order has not been dispatched yet, you can use our feedback support service, live chat, or phone to cancel your order, and one of our representatives will promptly assist you. We are committed to providing the highest level of customer service and satisfaction.
Returns and Refunds Policy
We strive to provide our customers with high-quality products and excellent service. However, if you are not satisfied with your purchase, we offer a returns and refunds policy.
If you have received a damaged or incorrect product, please contact us immediately. We will provide you with a return address and a full refund or replacement will be sent once we receive the returned item.
If you are not satisfied with the effectiveness of our product, you may return it to us within 30 days of purchase. Once we receive the returned item, we will issue a full refund.
Chargeback Policy
We strongly advise against initiating a chargeback without first contacting us to resolve any issues. If you do initiate a chargeback, we reserve the right to ban you from reordering from us and any affiliated sites within the pharmacy business.
Our goal is to provide our customers with the best service possible. If you have any questions or concerns, please contact us and we will do our best to resolve any issues you may have.